In accordance to IATA Standard Ground Handling Agreement (SGHA)2003, Our Total support on the ground for scheduled and chartered flights covers :

Section 1 Representation, administration and supervision
Section 2 Passenger Services
Section 3 Ramp Services
Section 4 Load Control Communications and Flight Operations
Section 5 Cargo and Mail Services
Section 6 Support Services
Section 7 Security
Section 8 Aircraft Maintenance